What do you do when your PowerPoint is not responding on a Mac?

How do you fix a frozen PowerPoint on a Mac?

To resolve this issue, follow steps in this article.

  1. Step 1: Check Hard Disc name. Check to ensure the Hard Drive icon has a name to it. …
  2. Step 2: Move AutoRecovery files. Important. …
  3. Step 3: Remove PowerPoint Preferences. Note. …
  4. Step 4: Create a New User Account. …
  5. Step 5: Test saving the file in Safe Mode.

How do you unfreeze PowerPoint on Macbook Air?

Mac Force Quit

  1. Press the combination Cmd+Option+Esc, and a window will pop-up.
  2. After pressing the above keyboard combination, the Force Quit Applications should appear, select Microsoft Word and then click on the “Force Quit” button. The Mac will also display a list of programs.

Why does my PPT keep not responding?

In order to fix a PowerPoint not responding problem, we can try the following: Close unused software windows or even unused File Explorer windows. Save all your work and restart your computer to free the resources. … Check what 3rd party plugins and addons you are using in PowerPoint and remove any unused addins.

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How do you save a PowerPoint that is not responding on a Mac?

Answer: A: If it isn’t responding all you can do is force quit the application. Office (2011) apps do have a preference for “autorecovery” (Save preference) which specifies a periodic time (in minutes) which saves your work. So if you restart what you were doing should be recovered up to the last save point.

What do you do when PowerPoint is not responding on Mac?

Resolution

  1. Step 1: Quit all applications and close all windows. On the Apple menu, click Force Quit. …
  2. Step 2: Remove PowerPoint Preferences. …
  3. Step 3: Perform a clean startup. …
  4. Step 4: Create a new user account. …
  5. Step 5: Use the “Repair Disk Permissions” option. …
  6. Step 6: Remove and then reinstall Office.

How do I recover a frozen PowerPoint?

Solution 1. With “Recover Unsaved Presentations”

  1. Open the PowerPoint on your PC.
  2. Click on the File tab in the upper left corner > Choose Open > In the “Recent” section, click Recover Unsaved Presentations in the bottom right corner.
  3. The Saved Drafts folder will open. Find your file and double-click on it to open.

How do I unfreeze my PowerPoint?

Start by closing any other application that is not being used. Ensure that you close all the tabs in a browser. If PowerPoint still doesn’t respond, then press Ctrl+Alt+Del keys on Windows (Option+Cmd+Esc on Mac), select PowerPoint in the pop-up window, and press “End Task” (“Force Quit” on Mac).

What causes PowerPoint to freeze?

While you may not have any viruses associated with PowerPoint (or on your computer at all), the combination of antivirus software and PowerPoint may cause the program to freeze. Check your antivirus software’s settings to disable PowerPoint integration, which should stop PowerPoint from freezing.

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How do you close a frozen PowerPoint on a Mac?

Press these three keys together: Option, Command, and Esc (Escape). Or choose Force Quit from the Apple menu  in the upper-left corner of your screen. (This is similar to pressing Control-Alt-Delete on a PC.) Then select the app in the Force Quit window and click Force Quit.

Why is PowerPoint freezing on Mac?

If you’re using a company computer, you may not have permissions to update. If you see there is a newer version of PowerPoint, let your admin know and go from there. If you’re using a home computer, update to the latest version of PowerPoint and it might stop it crashing.

How do I stop the spinning wheel in PowerPoint Mac?

Press Option + Command + Escape simultaneously to open the Force Quit menu. From there, you can select a program and click “Force Quit” to end it.