Frequent question: Why does PowerPoint freeze on Zoom?

What causes PowerPoint to freeze?

While you may not have any viruses associated with PowerPoint (or on your computer at all), the combination of antivirus software and PowerPoint may cause the program to freeze. Check your antivirus software’s settings to disable PowerPoint integration, which should stop PowerPoint from freezing.

Why does my Zoom keep freezing?

Most of the Zoom freezing problem occurs due to issues with the app. … The reason behind this is there are some complications in the app settings, or several different apps of the same nature are running in the background. Another cause of video freezing is that the app may not be updated to the latest version.

How do I stop Zoom from freezing?

Switch to a different WiFi hostpot if possible. Check your Internet bandwidth using an online speed test, such as nperf, Speedtest, or Comparitech. Contact your corporate IT department to check your WiFi hotspot. Turn off group HD in your Account Management if your WiFI bandwidth is insufficient.

How do I unfreeze my PowerPoint?

Start by closing any other application that is not being used. Ensure that you close all the tabs in a browser. If PowerPoint still doesn’t respond, then press Ctrl+Alt+Del keys on Windows (Option+Cmd+Esc on Mac), select PowerPoint in the pop-up window, and press “End Task” (“Force Quit” on Mac).

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How do I save a PowerPoint that is not responding?


  1. Click the File tab.
  2. Under Help, click Options.
  3. Click Save.
  4. Make sure the “Save AutoRecover information every x minutes” check box is selected.
  5. In Word, Excel and PowerPoint, make sure the “Keep the last autosaved version if I close without saving” check box is selected.

Why does my PowerPoint keep not responding?

In order to fix a PowerPoint not responding problem, we can try the following: Close unused software windows or even unused File Explorer windows. Save all your work and restart your computer to free the resources. … Check what 3rd party plugins and addons you are using in PowerPoint and remove any unused addins.

Why does my Zoom keep freezing and not responding?

One of the reasons why Zoom is crashing your PC is that it conflicts with other apps and programs running on your machine. So, close all the other programs that you don’t actively use. It’s a known fact that video meetings put a strain on your bandwidth and computer resources.

Why does my Zoom keep not responding?

Restart your computer. If Zoom still crashes or is not responding after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

Why is Zoom freezing on my Mac?

Zoom can crash if your Mac’s CPU is revved up to 100%. Before joining a Zoom meeting, it’s a good idea to close the other programs on your computer that use a lot of CPU power. … Look for any programs that are using a disproportionately high amount of %CPU and close those them.

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Why does zoom keep freezing on Windows 10?

If Zoom keeps crashing on your computer, try adjusting the Video Rendering Method to see if that helps. … Select the Video tab and click Advanced. Under Video Rendering Method, choose Direct3D11 from the drop-down menu. Restart Zoom for the changes to take effect.