What do I do if my Fitbit Flex won’t turn on?

Why has my Fitbit Flex stopped working?

If your Fitbit Flex isn’t working properly, you might need to refresh the software and ensure your tracker is accurately keeping tabs on your calorie burn, steps taken, and many other biometric stats.

Why is my Fitbit not turning on?

Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. Perform a factory reset of the Fitbit. If you restart and charge your Fitbit three times and it doesn’t respond, reset the Fitbit back to its like-new factory conditions.

How do I turn my Fitbit Flex on?

Pair your Fitbit Flex with your mobile device

  1. Download the Fitbit app from the Google Play Store, the Apple App Store or the Windows Store.
  2. Open the app and click Join Fitbit.
  3. Choose the Flex tracker.
  4. Sign up for a Fitbit account.
  5. Pair your mobile device with your Fitbit Flex.

Why won’t my Fitbit turn on or charge?

The Fitbit needs to be restarted

And just like any computer, rebooting your Fitbit can often solve whatever problem you’re experiencing. If your Fitbit still has some battery life left but simply won’t start charging, it might have a software glitch and needs to be restarted.

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Why is my Fitbit Flex not charging?

Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device? The USB port or outlet is faulty. Try a different USB port or a UL-certified wall charger.

Will Fitbit Flex still work?

Fitbit Flex is no longer being supported.

How do I wake up my Fitbit screen?

Set your Fitbit screen to wake automatically when raising your wrist. Open your Fitbit’s Quick Settings, then tap the screen wake icon (looks like a watch) and change your Fitbit’s screen wake option to Automatic, so every time you lift your wrist to look at your Fitbit, it automatically turns on.

How do I fix the black screen on my Fitbit?

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.)

  1. Restart your Fitbit using the side button(s.)
  2. Connect your Fitbit to the charger and let it charge uninterrupted.
  3. Change your Fitbit’s clock face using the Fitbit app.

How long do Fitbits last?

Make your Fitbit last longer with these top 25 battery-saving tips. Fitbit’s trackers all have pretty decent battery lives, ranging from four to seven days between charges. The latest Charge 4 and (now discontinued Alta HR) could keep running for up to seven days. The Versa 2 isn’t far behind at 6 days.

What does 2 blinking lights mean on my Fitbit Flex?

When you tap your Flex rapidly for one or two seconds to enter sleep mode, it will vibrate and display two slowly dimming lights. During sleep mode, two blinking lights alternate.

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How do I check the battery level on my Fitbit Flex?

Check your battery level at any time on your Fitbit dashboard. When one day or less of battery life remains, you’ll see a battery icon on the first screen when checking your stats. When a critically-low warning appears, charge as soon as possible.

Do Fitbit batteries wear out?

Battery life is the amount of time your Fitbit device runs after it’s charged to 100%. To maximize battery life, turn off or reduce your use of certain features. We’re aware of a battery drain issue affecting some Charge 5 devices in which the built-in GPS chip may remain active after ending a GPS-enabled exercise.

How do you charge a dead Fitbit?


  1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.
  2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
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